Privacy policy

INFORMATION ABOUT PERSONAL DATA PROCESSING

In the course of its activities, TAPME5 GROUP LTD, websites “tapme5.rs and tapme5.com” (hereinafter TAPME5), Milivoja Miće Tomića 13/7. 11050 Belgrade – Zvezdara, TIN: 112157746, collects and processes personal data while complying with all relevant laws and regulations.

Data privacy

Protection of personal data of the TAPME5 website visitors is of utmost importance to us. All online activities in relation to TAPME5 are aligned with the regulations of the Republic of Serbia, and comply with the GDPR rules.
In order to successfully process a purchase order, we need your personal data, including your name, last name, address and telephone, and in some cases e-mail, to enable easier communication regarding the order details. All data are collected with your permission, when making an order or subscribing to our newsletter.
TAPME5 can use technical services of external business partners to deliver newsletters. In such cases, TAPME5 shall provide these partners exclusively the e-mail addresses registered by users to receive newsletters. The selected business partner shall use these addresses solely for the delivery of our newsletters, during the time period a user is subscribed, and they cannot be used for any other purposes.
By accepting the Terms of Purchase you consent to TAPME5 and its business partners collecting and processing, or mutually forwarding and exchanging the data indicated in the purchase order for the purpose of realizing the order, as well as the data about any made purchases for the purpose of customer care, marketing, resolving disputes, and meeting the consumers’ needs, so as to allow TAPME5 to evaluate your satisfaction with the quality of provide services and products, and send updates about ongoing offers, discounts or other commercial information related to TAPME5 products. All information provided is secure, and they shall not be misused in any manner or sold in the market, which ensures a completely secure and safe communication and cooperation with TAPME5. All TAPME5 employees (and business partners) are responsible for respecting the principles of privacy protection.
The users themselves shall also be responsible for the protection of personal data, i.e. the manner of ensuring security of their username and password.

Automatically recorded information (non-personal data)

When accessing the TAPME5 website, general information that are not considered personal data (the type of internet browser, number of visits, average time spent on the website, visited webpages) are automatically recorded (the process is not related to your registration on the website). This information is used for website maintenance, improvements of its appearance, content and functionalities. The data is not analyzed in detail, nor passed to third parties.
The TAPME5 website uses “cookies”,
small pieces of data, stored in text files, that a site or its provider transfers to your device’s hard drive. These cannot be used to launch any programs or deliver a virus. Cookies are used solely for the purpose of easing and improving visitors’ access to VSD webpages. The information collected through cookies are used to record the settings and register user activity on webpages, including item viewing, webpage browsing, adding items to basket, favorites or items to compare, etc.
A user may delete or block cookies at any point, in their internet browser settings. If a user with blocked cookies accesses TAPME5 webpages, certain functionalities will be disabled.
TAPME5 uses services for analyzing user visits and habits on TAPME5 webpages, including e.g. Google Analytics. A service provider may use cookies to monitor users’ visits to or and other webpages, and based on this information, show paid advertisements by TAPME5 or other advertisers. A user may block any ad at the webpages of ad display service providers.

Personal data protection

The time period of storing users’ personal data depends on the purpose they are being used for.
The data related to membership in TAPME5 club, as well as other related data, are stored permanently i.e. until the cease of membership in the TAPME5 club. The data collected solely for the purpose of providing sales transaction are stored for another 24 months since the date of the latest transaction they are used for (e.g. transaction related to the delivery, shipping, dispute etc.). The data collected for processing based on legal requirements are kept in line with the prescribed time periods defined in relevant laws (e.g. the Law on Accounting etc.)

Contact

For any questions about the manner of using personal data, you may contact us via e-mail or mail, as follows:

  • By sending an e-mail at office@tapme5.rs
  • By sending inquiries via mail at the address: TAPME5 GROUP LTD, Milivoja Miće Tomića 13/7. 11050 Belgrade – Zvezdara, Serbia

By accepting these Terms, you are confirming that you are aware of the right to entirely withdraw this Statement of Agreement at any time.